Category: Compliance

AVETMISS ERROR – Survey Contact Status must not be blank

Before you start

This error appears when the Survey Contact Status for a student is blank on the Student Entry screen.

How to fix this error?

To fix this error, you can go to TEAMS > Student > General > Student Entry screen and open the problematic student.

Go to the AVETMISS tab. Here you can update the Survey Contact Status and save the screen. It will remove the error.

You can also update the Survey Contact Status in bulk from Bulk Student(s) AVETMISS + Other Setting screens (TEAMS > Setup > Financial > Bulk Student(s) AVETMISS + Other Settings)

Enter the parameters and click on the eye button.

On the Search Result tab, select the Survey contact status for the students and click on the Save button.

If you want to update a specific survey contact status to a group/batch of students which are appearing on a page then select the appropriate survey contact status from the red highlighted dropdown and click on the Save button.

Do the same process for the other students who are on other pages.

Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!

Invalid Delivery Mode/Predominant Delivery Mode/Outcome Identifier Combination

Invalid Delivery Mode/Predominant Delivery Mode/Outcome Identifier Combination

How to fix this validation error?

1. Login to TEAMS.

2. Open the student enrolment in enrolment centre (TEAMS > Student > Enrolment Centre) for which you want to fix this error.

3. Open student result screen (Enrolment centre > Academic menu > Student results).

4. Click on Delivery Type (2018) button (as highlighted in the below screen shot).

5. Enter the correct values in the Internal, External or Workplace fields.

6. The system will automatically calculate the Pre-dominant delivery mode based upon the values entered for Internal, External or Workplace.

7. Kindly hit the Save button to save the changes.

Note: The below examples are just to give you a hint that how to update the Internal, External and Workplace fields.

You need to update the fields based on student’s result type.

1. If the result is Competent (20), the delivery type is Classroom based (10) than update 100 in the Internal field.

2. If the result is Not Yet Competent (30), the delivery type is Electronic based (20) than update 100 in the External field.

3. If the result is Competent (20), the delivery type is Employment based (30) than update 100 in the Workplace field.

Kindly re – generate the Export after fixing all of these error.

AVETMISS Error – Postcode must be OSPC if Funding Source – National is 30

How To Fix Error

This AVETMISS error appears if the Funding source – National is selected as 30 – International full fee paying client but the student is not flagged as Overseas in the Edit AVETMISS screen.

To fix this error, you can go to the Edit AVETMISS Screen (TEAMS > Student > Enrolment centre > Action > Edit AVETMISS screen) for the problematic student enrolment.

You need to tick the tick box for ‘Overseas Student’ because Funding source – National is selected as 30 – International full fee paying client and SAVE the screen.

Also, if you wish to update ‘Overseas Students’ tick box in bulk, you can go to the Bulk Enrolment AVETMISS + Other Settings screen from TEAMS > Setup > Financials.

Select the following parameters as per the screenshots:

Update the ‘Overseas Student’ tick box on all pages one by one and then SAVE the screen.

Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!

AVETMISS Error – Funding Source National is missing or invalid

In this article

How To Fix Error

This article describes how to fix  AVETMISS Error ‘Funding Source National is missing or invalid’.

How To Fix Error

In the NCVER National data AVETMISS submissions, the third most common error which most of the clients encounter is that the Funding Source National is either missing or invalid.

For NCVER Fee For Service submissions, following 2 Funding Source National options are only to be used:-

20 – For Domestic Full Fee Paying Students
30 – For International Full Fee Paying Students

This information can be added from Edit AVETMISS screen (Enrolment Centre > Action menu).

Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!

AVETMISS Error – Delivery Type Invalid or Missing

This article describes how to fix  AVETMISS Error ‘Delivery type Invalid or Missing.

How To Fix Error

In the NCVER National data AVETMISS submissions, the second most common error which most of the clients encounter is that delivery type is missing or invalid.

The ‘Delivery Mode Identifier must be 90 if Outcome Identifier – National is 51, 52 or 60’ error appears only when the delivery mode identifier is not selected as 90 (i.e. not applicable) for the following outcome identifier (student unit results):-

51 – Recognition of prior learning granted
52 – Recognition of prior learning not granted
60 – Credit transfer

To fix this error, you need to go to the Student Result Screen (TEAMS > Student > Enrolment center> Academic > Student Result Screen).

Select the Delivery Type as 90, wherever the result is either 51 – Recognition of prior learning granted, 52 – Recognition of prior learning not granted or 60 – Credit transfer.

Things To Note

If you are delivering training in a classroom for a module/unit of competency to a fee for service student, then delivery type should be selected as 10 – Classroom based.

Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!

AVETMISS Error – Include in National Export

How to fix this error

In the NCVER National data AVETMISS submissions, the most common error which most of the clients encounter is that students are missing from NAT files.

This error can be due to various reasons but one of the most important setting which the clients forget to enable/tick the ‘Include in National Export’.

This tick box is present on the Edit AVETMISS screen which can be accessed from Enrolment Centre > Action menu.

Once the Edit Avetmiss screen opens, tick the tick-box for ‘Include in National Export’ and save the screen.

Important: Only those students will appear in the National AVETMISS Data export for which ‘Include in National Export’ tick box is ticked. So, if there is an enrolment which does not appear in the AVETMISS export, you need to tick the tick-box for ‘Include in National Export’, if it is not ticked.

Moreover, if you wish to update ‘Include in National Export’ tick box in bulk, you can go to the Bulk Enrolment(s) AVETMISS + Other Settings screen from TEAMS > Setup > Financials.

Select the following parameters:

Update the ‘Include in National Export’ tick box on all the result pages and save the screen.

In this way, you can update this setting in bulk.

Things To Note

The ‘Include in National Export’ tick box should only be selected if Funding Source National is selected as 20 – Domestic Full Fee Paying Client or 30 – International Full Fee Paying Client.

Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!