Category: System Settings

How to configure Internet Explorer settings for TEAMS​

WARNING: for every computer or laptop that a user will use TEAMS on, you must set these Internet Explorer settings correctly for TEAMS to work. You must be logged on to the computer/laptop that you configuring IE settings on, as an administrator.

There are number of Internet settings which need to be done for the proper functionality of TEAMS. Follow the below steps for the Internet Explorer settings but make sure you are logged in as an Administrator on your system.

1. Go to Control Panel> Network and Internet>Internet Options:-

2. Select Every time I visit the webpage option, make sure that Disk space to use is not more than 8MB and Click on OK:-

3. In the next step, go to Security tab of the Internet Properties window and select Trusted sites as highlighted below :-

Now click on Sites button which will open the below dialogue window.

There is a text box underneath Add this website to the zone: label, you need to add just *.rtosoftware.com.au and then click on Close button.

4. Furthermore on the very same window, click on Custom Level button as highlighted below:

5. In the Security settings window all the settings need to be enabled except Use Pop-up Blocker option:-

Note: Click Ok after enabling all the settings except Use Pop-up Blocker.

6. In the next step, go to Privacy tab, untick Turn on Pop-up Blocker tick box, if it ticked and click on OK.

7. The last step is to configure the Compatibility View settings, press Alt key from your keyboard, it will display the Menu bar. Select Tools Menu > Compatibility View settings options.

Once the dialog box opens, add TEAMS domain url i.e. rtosoftware.com.au in the Add this website: text box and press Add and close the dialogue window.

System Settings – Survey Contact Status

In this article

Before You Start
How to use the setting
Please Note

This article describes what this setting is for, how to use it and outlines any business rules or important things to note.

The Survey Contact Status was added in TEAMS as a part of 2018 NCVER AVETMISS changes both for National as well as State AVETMISS submissions.

This field is a mandatory field in AVETMISS. The value selected in this field appears in NAT00080 file.If this field is not selected for a student in TEAMS and its data is being submitted in AVETMISS, then it will be reported as a validation error. In TEAMS, this field is present in the Student Entry Screen (TEAMS > Student > General > AVETMISS Tab).

A number of clients have reported that it is very cumbersome to select this field for all the students one by one on manual basis because there are hundreds on students which started last year and their data will be reported in this years’ AVETMISS submission and some of them might even be present in the AVETMISS files next year. However, this field was not present at the time of when they were entered into the system. So, it has to be done now in bulk.

Hence, this new setting has been introduced in the Bulk Student AVETMISS + Other Settings screen in order to help the clients, so that they can select this option for students in bulk.

A new drop down for Survey Contact Status has been added in the Bulk Student AVETMISS + Other Settings screen. This screen is present in TEAMs > Setup > Financials.

This screen is used for setting up AVETMISS settings for students in bulk. The AVETMISS settings which a user selects in this screen will appear in the Student Entry Screen > AVETMISS tab. For more information on how to use this screen, please click on the below video.

How to use the setting

https://vimeo.com/199609684/5301850404

Step 1 – Once the Bulk Student AVETMISS + Other Settings screen is open, select parameters on the first step so that the system can search for students accordingly.

Step 2 – Once the screen refreshes, you can select the Survey Contact Status for students from the drop down on one to one basis OR if the same  option has to be selected for a number of students, then you can select it at the top and press the arrow icon pointing downwards. This will populate the selected survey contact status for all the students present on that page.

Important – This setting has to be selected on per page basis i.e. select on one page, save and then move to the next page.

Please Note

This setting has to be set only for Fee For Service, CRICOS and /or Funded students. It is not required to select this setting for ELICOS students.

Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!

System Settings – How to assign User and Group Permissions in TEAMS

Step 1 – Go to TEAMS > Setup > Organisation > User Permissions or Group Permissions

user-permissions

group-permissions

Step 2 – Select the user in the User Permission screen or Group in the Group Permission screen for which you want to assign the permissions.

user-permissions-2

group-permissions-lookup

Step 3 – Click on the Main Menus options on the left hand side of the screen to access the menu items.

user-permissions-main-menus

user-permissions-main-menus-student

Step 4 – Click on the + sign to expand the menu items.

user-permissions-sign

Step 5 – Tick the permission tick-boxes to assign permissions and un-tick to remove permissions and SAVE the screen.

user-permissions-tick-boxes

Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!