Before you start
This error appears when the Survey Contact Status for a student is blank on the Student Entry screen.
How to fix this error?
To fix this error, you can go to TEAMS > Student > General > Student Entry screen and open the problematic student.
Go to the AVETMISS tab. Here you can update the Survey Contact Status and save the screen. It will remove the error.
You can also update the Survey Contact Status in bulk from Bulk Student(s) AVETMISS + Other Setting screens (TEAMS > Setup > Financial > Bulk Student(s) AVETMISS + Other Settings)
Enter the parameters and click on the eye button.
On the Search Result tab, select the Survey contact status for the students and click on the Save button.
If you want to update a specific survey contact status to a group/batch of students which are appearing on a page then select the appropriate survey contact status from the red highlighted dropdown and click on the Save button.
Do the same process for the other students who are on other pages.
Still having trouble?
If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!