AVETMISS FAQ – Client Last Name/Family Name must not be blank

This AVETMISS error appears if for some reason student surname is left blank.

To fix this error, you can go to TEAMS > Student > General > Student Entry screen > Details tab. On this screen, you have to enter the Last name of the required student in the Surname field and save the screen to remove this error.


However, if the student only has one single name then you need to go to the USI form of ID tab of the Student Entry Screen. Tick the tick box for ‘Does this student have one name?’ and a new mandatory ‘Student name’ field will appear where you can enter the single name of the required student and save the screen to remove this error.


Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!