AVETMISS FAQ – Training Organisation Delivery Name has a Postcode that is not consistent with the Suburb

How to fix AVETMISS Error 

This AVETMISS error appears if the Suburb and Postcode combination is incorrect at the Organisation level or Campus level. To fix this error we need to do changes in below given screens:

  1. Organisation Screen
  2. Campus Screen

Organisation Screen

If there is only one campus for an RTO, then you need to select the correct Suburb/Postcode combination on the Organisation Details screen (TEAMS > Setup > Organisation) in the below highlighted field.


Campus Screen

If there are multiple campuses for an RTO as per location, then you need to select the correct Suburb/Postcode combination in the Campus Entry Screen (TEAMS > Setup > Academic > Campus screen > Address Tab) in the below highlighted field.


Secondly, you need to select the same Suburb/Postcode combination on the Campus Entry Screen > AVETMISS Tab as well.


Still having trouble?

If you’re having any difficulty or have questions that you can’t find answers to here, please feel free to send us an email at support@rtosoftware.com.au or call us on 1300 85 05 85. We’re happy to help!