TEAMS Client Update December 2019

This TEAMS client update

was released on

Wednesday, 18th December 2019

What was in this Update?

With the continued effort to make TEAMS more efficient and smart for you, we always try to make changes and add new things to TEAMS. In this update, we have introduced a new tab  HR on the User Entry Screen. Now TEAMS  can manage your student’s data as well as Staff/Employee Contract Generation for your staff to make your life easy. 

Also, we have added new data entry and merge fields on the settings tab of the Package Proposal and Proposal wizard screens, for the student who identifies someone other who can receive refunded money on their behalf. The new fields are as follows:

  • Who can receive the refund?

  • Name (to receive refund)

Moreover, a new section is added in the course table to  print Course Dates i.e. proposal start and end dates in ESOS Schedule of Fees by Course/Study Periods report. The new merge fields have been added to the PMC & Proposal versions of this report only. 

We strongly recommend that you introduce a TEAMS update process where someone at your RTO regularly reads the Newsletters that we send prior to a TEAMS update, to identify the following:

Any critical changes for compliance or the system that may require you to do something in TEAMS or notify other users of TEAMS about

  • What has been changed in the system

  • What new features are being added to the system, that you and other staff may wish to use

By following this update process your business will always be up to date with what TEAMS can offer and take those new features to the relevant decision makers for review and consideration.

We will also warn you of new items (screens and processes) or changes that we have made for compliance reasons and when necessary we will mark them as urgent, where you are required to change or add something to your processes in TEAMS to meet the compliance requirements

Major Process Changes


Report Changes

The following list of reports have had changes/new additions to either their report parameter screen or new columns and/or merge fields added.

If you have any further questions or encounter an issue, please contact our support staff on 1300 85 05 85 or

Have a great day!