TEAMS Client Update November 2019

This TEAMS client update

was released on

Wednesday, 27th November 2019

What was in this Update?

In this update, we have introduced a new notes template section for Offer Letter Conditions. A user will set them up in TEAMS and then will apply one or many to a prospect student and have them printed in the Offer Letter as bullet points.

Also, now a user will be able to update the result date before the unit’s start date for the following result types:-

  • Recognition of Current Competency granted (RCC Granted) 
  • Recognition of Prior Learning granted (RPL Granted)
  • Credit Transfer (CT)
Moreover, a new merge field “Total successful Modules” is introduced in the Final Results Transcript report which will populate the count of total successful units of an enrolment.

We strongly recommend that you introduce a TEAMS update process where someone at your RTO regularly reads the Newsletters that we send prior to a TEAMS update, to identify the following:

Any critical changes for compliance or the system that may require you to do something in TEAMS or notify other users of TEAMS about

  • What has been changed in the system
  • What new features are being added to the system, that you and other staff may wish to use

By following this update process your business will always be up to date with what TEAMS can offer and take those new features to the relevant decision makers for review and consideration.

We will also warn you of new items (screens and processes) or changes that we have made for compliance reasons and when necessary we will mark them as urgent, where you are required to change or add something to your processes in TEAMS to meet the compliance requirement.

Major Process Changes

  • Conditions for Offer Letters
    A new tab named as Prospect Conditions is introduced just after the Overseas information tab in Prospect Entry Screen.

General screen changes

Report Changes

The following list of reports have had changes/new additions to either their report parameter screen or new columns and/or merge fields added.

If you have any further questions or encounter an issue, please contact our support staff on 1300 85 05 85 or

Have a great day!