TEAMS Client Update October 2019

This TEAMS client update

was released on

Wednesday, 2nd October 2019

What was in this Update?

Whats new

In this update, we have introduced some new columns that may assist your administration teams in regards to student’s results. You can find these new columns in Finishers Confirmation List under the TEAMS > Student > Academic > Finishers Confirmation list. Also giving priority to our client’s convenience, we have made some changes in Student Centre.

We strongly recommend that you introduce a TEAMS update process where someone at your RTO regularly reads the Newsletters that we send prior to a TEAMS update, to identify the following:

Any critical changes for compliance or the system that may require you to do something in TEAMS or notify other users of TEAMS about

  • What has been changed in the system

  • What new features are being added to the system, that you and other staff may wish to use

By following this update process your business will always be up to date with what TEAMS can offer and take those new features to the relevant decision makers for review and consideration.

We will also warn you of new items (screens and processes) or changes that we have made for compliance reasons and when necessary we will mark them as urgent, where you are required to change or add something to your processes in TEAMS to meet the compliance requirements.

Major Process & Centre Changes

Student Centre Changes

On the enrolment tab of the Student Centre screen, we have rolled back Course Name and Agent Name which were released in the September update.

Qualification Issued Register Screen

In this screen we have renamed few columns, added new columns to make this screen more user friendly for our clients. In addition to the above, we have done some major changes in the SOA tab.

General screen changes

Finishers Confirmation List

In this list we have introduced a new column Results Ex. CT, RPLG, RCCG, so that our clients can see the results as per their requirement.

Report Changes

The following report have had changes/new additions to either their report parameter screen or new columns and/or merge fields added.

Fee Transaction Listing Report


If you have any further questions or encounter an issue, please contact our support staff on 1300 85 05 85 or support@rtosoftware.com.au

Have a great day!

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